Feedback

Below is a selection of some of the feedback we have received from our customers

 

We could not have done it without you

May I take this opportunity to thank you and all at RC Smallbone for being a warm and professional presence for my family during this sorrowful time. Your expertise and knowledge helped guide us through a process which was bewildering and difficult. We could not have done it without you.

So brilliant

I just wanted to say to you all thank you so so much for all your hard work in making Pete’s send off so brilliant. Right from the first point of contact you took all the stress away in arranging everything on my behalf.

Having the Police presence was so emotional for us all but so lovely at the same time and filled us with such pride. We knew Pete was popular and well loved but didn’t quite realise just how much! Everything was just so perfect if you can say that about a funeral.

You made a very difficult day so much easier

I just wanted to say how hugely grateful my father and I are to you all for yesterday. Everything was perfect and immaculate and my darling mother was so beautifully looked after by you and Michael and all your team. The coffin was just lovely and the flowers…and she was carried so respectfully. The Service Sheets looked fantastic and so many people commented on them and you reproduced everything just perfectly.

You made a very difficult day so much easier and I felt just so relaxed and confident that you had so much in hand and under control!

A huge thank you to you and Michael and all the team.

Wonderful service provided by neale

Wonderful service provided by neale and his team. So friendly and helpful made a very difficult day much easier, everything organised beautifully, and comforting reassurance at the actual crematorium. Thankyou very much. Highly recommended.

Cherie Bettles

We were all very impressed with the way you guided us through what was a very stressful process for the whole family. We would certainly recommend your services to others in a similar situation

George P

We all just wanted as a family to say a very big thank you to everyone at Smallbone’s for helping to make a very sad day for us a wonderful celebration of dad’s life.

Sarah S

I can’t thank you and your staff enough, you made a difficult day so lovely and you were so kind to me. It was all just so perfect, I am very grateful.

Sue W

Thank you very much for the kindly and efficient way in which you dealt with our recent sadness. Nothing was too much trouble for you and you made yourself available at all times to answer any questions. To say that everything was perfect would be totally true, so thank you again.

Brenda N

Wonderful Service

We received excellent care from RC Smallbone.

Chris Rufus

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Don't hesitate to contact R.C. Smallbone Funeral Directors to find out more about what we can do for you. You can call us today on

01635 40536

What our clients have to say

"I would like to take this opportunity to thank both you and Neale for the sensitive and compassionate nature you conducted yourselves during this difficult time for us. The quality of the service provided eased our suffering. Everyone who attended my wife's funeral had nothing but praise for the service at the crematorium and printed service cards."
"Thank you for your help and support in dealing with the arrangements and for Neale's kindness in what was a difficult situation"
"On behalf of my family and friends I would like to send a huge thank you to Neale and everyone at R.C. Smallbone for all your support, kindness and fantastic service you have provided for dad's funeral yesterday and over the past couple of weeks. You have made this difficult time a lot easier for us and I will always remember dad's goodbye with the professional and personal touch that you have provided."
"I am writing to express my sincere thanks to you and the rest of the team at R.C. Smallbone for you continued professionalism and compassion...The service we have received from you and your colleagues has been very significant in reducing the emotional burden during what was always going to be a distressing time."

Address


37 Pound Street
Newbury
Berkshire
RG14 6AE

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